If you have opened a nursing home to provide effective healthcare and a comfort life to elderly patients, then make sure that you have adhered to the nursing care homes Dorchester standards. The following are the standards that you need to keep in mind.
Resident’s feedback
Your customers are your elderly patients, who have either come to recuperate in peace or those who want to spend the retirement days with people of their age. If you are providing nursing care for a patient, then you must keep ensuring that they are their utmost comfort. Ask them for feedbacks or suggestions for improvements.
If the resident or patient has raised a concern regarding their stay or room, then consider it as top priority and resolve it immediately. Elderly patients are priority because if their condition worsens, then you will be responsible for ensuring they get help as soon as possible. So, to avoid such a situation, you must allow them to take precedence as their good health is important.
Resident’s homecoming
Most of the residents admitted in nursing care homes Dorchester plan to stay till the last days and want to live peacefully. You should break the ice by introducing the new patient or elderly with the other residents. Ensure that you have lunch in the dining hall with all residents instead of taking food to their respective rooms. In the evening, plan some interactive session where all residents participate. As a result, the new resident may feel overwhelmed, but also welcomed into the nursing home.
Assess needs & propose care plan
Each resident has different needs and habits. So, set up a meeting with the new resident along with your in-house doctor and nurse. Doctor will suggest measures such as exercising or diets after checking the medical records of the resident.
Set up a meeting with the nutritionist who will recommend a healthy diet plan based on the doctor’s advice. In addition, have a one-on-one meeting with resident and understand what he or she wants to do with their free time.
Some patients may require psychiatric help, and you must have a doctor catering to their requirements frequently. If the patient is happy and calm, their health conditions will improve easily.
You can suggest him or her to sign up for yoga clubs or laughter clubs, or the other activities such as gardening and cycling, depending on the resident’s interest.
Keep records of patients
Every change in diet, any adjustment in the medicines, every new exercise added to the resident’s fitness routine must be on record. You also have keep track of the resident behaviour and monitor if they are able to mingle with the residents or not. If they are unable to blend in, you have to make a note of the steps taken to ease their comfort.
Keep a record of all the feedbacks or suggestions and also note down the actions taken to resolve the issues. When you have an audit or surprise check, the inspection officer will run through these documents to gauge how your nursing care homes Dorchester prioritises its patients or residents.